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[AGENCY NAME]

Legal

Privacy policy

What we collect, why we collect it, and what you can ask us to do with it.

Template document. It must be reviewed and adapted by a qualified legal adviser to reflect how your business actually operates before you publish it.

Last updated: [DATE]

What we collect

We collect only what you give us and what we need to respond to you.

  • Contact details you submit through our enquiry or quote forms: name, company, phone, email and website
  • Project information you choose to share: requirements, budget range and timelines
  • Technical data your browser sends: IP address, browser type and pages visited
  • Campaign attribution such as UTM parameters, where present in the link you arrived from

Why we collect it

Your information is used to respond to your enquiry, prepare a proposal, deliver services you have engaged us for, and meet our legal and accounting obligations. We do not sell your personal information.

Where it goes

Form submissions are transmitted to the systems we use to manage enquiries, which may include an email service, a CRM or a messaging platform. [PLACEHOLDER — list the actual processors you use.] Those providers process data on our instructions.

How long we keep it

Enquiry records are retained while there is a live business conversation and for a reasonable period afterwards. Records connected to a paid engagement are retained for as long as accounting and tax rules require. [PLACEHOLDER — state your actual retention periods.]

Cookies and analytics

This website uses only the cookies needed to run it, unless analytics is enabled. If analytics is enabled, aggregated usage data is collected to understand which pages are useful. You can block cookies in your browser settings; the site will continue to work.

Your rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Write to us and we will respond within a reasonable period.

Security

We use reasonable technical and organisational measures to protect your information, including encrypted transport and restricted access. No system is perfectly secure, and we do not claim otherwise.

Contact

Questions about this policy: hello@example.com, +91 00000 00000, or write to [Street address], [Area / landmark], Bengaluru 5600XX, Karnataka, India.