Terms & conditions

These terms

These terms apply to your use of this website and to services provided by [AGENCY NAME]. Individual projects are governed by the signed proposal or agreement for that project; where the two conflict, the signed agreement takes precedence.

Scope of work

Each project is defined by a written proposal setting out deliverables, timelines, revision rounds and cost. Work outside that scope is quoted separately before it begins. We do not carry out unscoped work and then invoice for it.

Client responsibilities

Projects depend on both sides. To keep a project on schedule you agree to:

• Provide content, assets and approvals within the agreed timeframes
• Nominate a single point of contact authorised to give feedback and sign off
• Ensure you hold the rights to any content, images or trademarks you supply
• Provide the access we need to systems, domains or hosting under your control

Payment

Payments follow the schedule in the proposal, typically staged against milestones. Prices exclude GST unless stated otherwise. [PLACEHOLDER — state your invoice due period and any late-payment terms.] Work may be paused where an invoice remains unpaid beyond the agreed period.

Timelines

Timelines are estimates based on agreed dependencies being met. Delays in content, feedback or third-party approvals shift the schedule accordingly. We will tell you when a dependency has moved the date rather than letting it drift silently.

Ownership and licences

Ownership of deliverables transfers on full payment, as set out in the project agreement. Third-party components — themes, plugins, fonts, stock assets and platform services — remain subject to their own licences, which may require ongoing fees. We retain the right to reuse general skills, techniques and non-client-specific components.

Hosting, domains and third-party services

Where we manage hosting or domains on your behalf, the applicable plan and renewal terms apply. Third-party outages, registrar policies and platform changes are outside our control, though we will act promptly to resolve what we can.

Warranties and limits

We will perform services with reasonable skill and care. We do not warrant that a website will be uninterrupted or error-free, and we do not guarantee search rankings, traffic volumes or revenue outcomes. Our liability is limited as set out in the project agreement. [PLACEHOLDER — insert your liability cap after legal review.]

Termination

Either party may terminate a project in writing under the notice terms in the agreement. Work completed up to the termination date is payable. [PLACEHOLDER — state notice period and handover terms.]

Governing law

These terms are governed by the laws of India, with courts in Bengaluru, Karnataka having jurisdiction.